Frequently Asked Questions


Below you’ll find answers to the questions we get asked the most about the hotel and our services.

Food & Beverage

  • Breakfast & Breakfast Room Service

    Breakfast & Breakfast Room Service

    7:00am to 10:00am Monday - Friday | 7:00am to 11:00am Saturday & Sunday

    If you require breakfast outside of these times please contact reception. (Additional charges may apply). To order Breakfast Room Service, please complete the menu card located in your room and hang it outside your door by 3.00am. Mews guests are reminded to place their cards in the mailbox by the entrance door.

  • Room Service

    Room Service

    Room Service is available between 11.00am and 11.00pm. A discretionary service charge of 12.5% will be added to your final bill. Please dial '0' if you experience any problems.

  • Brasserie


    Monday – Friday 7.00am – 10.00am
    Saturday, Sunday & Bank Holidays 8.00am – 11.00am

    Please note that the Brasserie is very busy between 9.30am and 11.00am at weekends.

    Monday – Friday 12.30pm – 2.30pm
    Saturday, Sunday & Bank Holidays 12.30pm – 3.00pm

    Daily 6.30pm – 10.00pm

  • Afternoon Tea

    Afternoon Tea

    Monday - Sunday 12.30pm – 4.30pm

  • Omboo


    Wednesday - Sunday 6.00pm – 10.00pm

  • Octagon Bar

    Octagon Bar

    Daily 12.00pm till late*

    Dress code: No bathrobes, slippers or sportswear.

    *Closing time at management discretion

  • Conservatory


    Daily 9.00am to 10.00pm*

    *Closing time at management discretion

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