Please note that we require 48 hours’ notice for cancelling treatments, 72 hours’ notice for cancelling day packages, and 7 days’ notice for group bookings of 5 or more. Please book as far in advance as possible to avoid disappointment. Cottonmill day programmes and non-resident treatments require payment in full at time of booking. All prices are quoted in GBP, include VAT and are subject to change. Gratuities are not included and are welcomed at your discretion. At least 48 hours’ notice is required for cancelling treatments. For Cottonmill day packages, we require at least 72 hours’ notice. Group bookings of 5 or more people require at least 7 days’ notice. If you wish to amend your booking in any way, please contact us before you arrive. We will do our best to accommodate any requests but cannot guarantee it. We have treatments available with male and female therapists. Please specify when booking if you have a preference for either. Gift vouchers are non-refundable and must be presented to the Cottonmill Spa Concierge team upon arrival.
