Terms & Conditions

Christmas & New Year 2018

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Terms & Conditions


  1. No provisional bookings accepted.
  2. Any alterations to a booking must be confirmed in writing.
  3. A non-refundable 50% deposit is payable when making a booking.
  4. No deposits can be transferred or used for other products, services or events.
  5. Final balance must be paid before the 1st December 2018. Once final payment is made no refunds will be given.
  6. In the event of any event having to be cancelled by the hotel, an alternative date will be offered or a full refund given.
  7. Any additional services must be paid for on the night.
  8. All details are correct at time of going to press and may be subject to alteration without prior notice.
  9. All prices quoted include VAT at the current rate.
  10. No service charge is applied to pre-booked packages. For any items outside of your package a discretionary service charge of 10% will be added to each food and beverage service supplied.
  11. Sopwell House reserve the right to cancel, alter or substitute details, services, menus or pricing without prior notice.
  12. Children of 13 years old and over will be charged adult prices. Note 4-12 years old classed as a child. 0-3 years old participate and eat for free.
  13. On New Year’s Eve only children aged 13 years and over permitted at adult price.
  14. Soft drinks will be substituted in place of alcoholic drinks for under 18s. ID will be required.
  15. Pre-orders of all menus to be provided no later than the 1st December 2018.
  16. Any bookings taken after the 20th December will be Chef’s choice only. This will be one meat choice and one vegetarian choice.
  17. Sopwell House takes no responsibility for children not supervised by an adult at all times during all children’s activities.
  18. All dietary and allergen requirements must be communicated at time of menu choice. Special dietary and allergen requirements are not available on the day.


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