Gift Certificate Vouchers
Terms & conditions
- Your gift voucher features a unique reference ID code which MUST be quoted at time of booking. If not presented, an alternative method of payment will be required.
- Gift vouchers are only redeemable after 72 hours of purchase. Advance bookings are necessary.
- Cancellation of a booking with less than 48 hours’ notice (7 Days for spa breaks) will render the voucher null & void
- All experiences are subject to availability. Gift vouchers are for single redemption, any balance cannot be transferred to a future visit, cannot be used to purchase an alternative voucher and no change will be given
- Original vouchers MUST be presented on arrival. Copies will not be accepted
- Gifts have specific validity dates, which may exclude Christmas, bank holidays and hotel events such as Mother’s Day etc
- Vouchers must be used by persons over 18 years of age only
- Terms & Conditions are subject to change
- Voucher extensions (for a maximum of 3 months from the original expiration date), can be actioned with the purchase of a voucher extension, to do this please call 01727 864477
- Management reserve the right to refuse or cancel a voucher or booking at any time